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Terms and Conditions

At darrenhunter.com, we aim to offer value for money training services and products to the Property Management Industry and we strive to achieve the best results for our clients.


We deliver a regular series of training events across Australia, New Zealand and the USA as well as online training in the form of Webinars and Skype training sessions. Our training products have been used and reviewed by many Property Management companies over the past ten years and those testimonials are available on our sites or upon request at any time.
Our training and resources are updated regularly as to be continually at the forefront of industry needs and changes in legislation and technology.


Online Registrations

 
When placing an online registration (whether for yourself or another party) please ensure you include complete contact information for the individual candidate. It is a requirement that you provide an individual email address and at least one contact phone number operational during business hours. Where an organisation is completing a registration on behalf of a delegate, please ensure that complete billing details are provided, and any additional invoicing requirements or instructions are provided.


Confirmation of Registration

 
Registrants of all training events will receive an email acknowledging their registration within 24 hours of submission. If the confirmation email is not received within that time please email our General Manager at: This email address is being protected from spambots. You need JavaScript enabled to view it..


Payments

 
A tax invoice will be issued on receipt of an online registration or purchase. Registrations must be paid in full according to the terms of the invoice. Payments may be made by credit card, direct funds transfer or by an agreed automatic debit arrangement.


Credit Card Payments

 
Darrenhunter.com accepts Visa, Master Card and American Express. Unfortunately we are unable to accept Diners Club. All credit card transactions will incur a transaction fee (fee changes are beyond our control as we use a third party processor) which will be highlighted on your paid invoice.


Direct Funds Transfer

 
When making a payment via Direct Funds Transfer please ensure that the business name or tax invoice reference number is included in the details section to ensure we can match your payment in a speedy fashion.


PLEASE CONFIRM BANK ACCOUNT DETAILS AS SHOWN ON THE INVOICE BEFORE PROCESSING A DIRECT FUNDS TRANSFER.
Credit terms are at the discretion of darrenhunter.com and any such arrangement will be supported in writing between the parties.

Cancellation Policy

 By Registering you agree to our Cancellation and Refund Policy:

No refunds if cancelling within 7 clear days before the scheduled event.

If cancelling before 7 clear days before the scheduled event, a refund will be paid less an administration fee per booking. This fee will published clearly on the relevant event page.

Cancellations must be received by email or in writing.

‘No shows’ on the day - no refund will be given. 

In the event that the session is cancelled by the organisers, darrenhunter.com will refund ticket prices but will not be held liable for other expenses incurred by the registrant - including but not limited to travel costs, accommodation or staff expenses.

All cancellation fees are calculated as a percentage of the original fee and are dependent on the number of working days’ notice given.

Events that have been paid for and not attended will be subject to the above conditions and will be considered as ‘no shows’ and will only be reviewed at the discretion of management.


Failure to respond to emails or other correspondence does not constitute notice of a cancellation.


A substitute delegate may be nominated at any time, provided that:


• The new delegate is attending exactly the same dates and event, and This email address is being protected from spambots. You need JavaScript enabled to view it. is notified of the replacement delegate’s name and contact details as soon as possible.
• Any pre-event information already received is passed on to the replacement delegate by the original delegate.


Darrenhunter.com reserves the right to cancel or alter the dates of any given event but we do not do this lightly. Full refunds will be processed within 14 days of cancellation and, in the event of a date change, if the delegate cannot attend on that new date, a full refund will also be processed. 


Quality Guarantee

 
We place great emphasis on quality training and products. In the unlikely event that you find none of the training useful or relevant to you and you cannot use and apply at least one of our strategies to your business, explain this to us in as much detail as you can by email to This email address is being protected from spambots. You need JavaScript enabled to view it. and, if we concur with your explanation, you will receive a full refund as the discretion of management.

Privacy

Your company/contact details may be supplied to the event sponsors but will never be sold, transferred or otherwise broadcast without your consent or instruction.

 

CPD

 
Unless otherwise stated, our training will not provide CPD points. If CPD is included, it will be clearly indicated on the event pages and you will receive instructions regarding providing your license numbers in advance of the event.


Communication

 
We make a commitment to communicate all updates, changes and requests to all registrants/delegates via email and also via our website/s and Facebook. All inquiries should be directed to This email address is being protected from spambots. You need JavaScript enabled to view it. or 0468 800 730.

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